"Open Path" menu in File Explorer keeps showing "Cannot Connect" message.

In Windows Mobile, when you activate a network card, you need to set it in either "Internet" or "Work" mode. In order to access local network resource such as shared folders, your network card must be in "Work" mode.

In order to change the current mode, go to [ Start ] » [ Settings ] » [ Connections ] » [ Network Cards ] (for some devices, the option is found under [ Start ] » [ Settings ] » [ Connections ] » [ Wi-Fi ] » [ Network Adapters ]) and choose "Work" from the combo-list box labeled "My network card connects to:".

If you can successfully connect to your sharing gateway server, but cannot access shared folders, please try checking the followings:

Are other computers reachable from sharing gateway server?

SharePlug requests the sharing gateway server for an actual connection to the remote computer. So the server *must* be able to reach the destination computer. To check whether the server can connect to the destination computer or not, try using such tool as "ping" or "traceroute" from the server.

Also, please be aware that if you are using a computer name instead of an IP address to reach the destination computer, your server *must* be able to resolve that name to an IP address. If the server is running on Windows OS, you shouldn't have any problem. However, for a non-Windows OS, you may need to adjust its name resolution settings.

In order to confirm the name resolution issue, try running "ssh" command from your server. For example, if you have a desktop Windows computer named "mydesk" and the name resolution is working, you should see something similar to the following:

# ssh mydesk
ssh: connect to host mydesk port 22: Connection refused

If it's *not* working:

# ssh mydesk
ssh: Could not resolve hostname mydesk: hostname nor servname provided, or not known

(Please note that testing with "ping" tool is not sufficient. SSH server can still fail to resolve a hostname, even if you have no problem using the name with "ping".)

Does the remote computer allow connecting with an alias name?

If you have set the "Virtual Computer Name" in SharePlug different from the actual computer name set for the remote computer, you may have problems accessing the shared folders. For some operating systems, access requests are ignored if different computer name is used.

For Windows 2000/XP/Vista, you can change this behavior by adding a registry entry. For more information, please visit the following site: